Results 1 to 5 of 5
  1. #1

    Castle Direct Finance

    WARNING TO OTHERS DON'T TOUCH THIS COMPANY!
    I recently registered with them to search for a loan. They have just taken 79 from my debit card even though I did not get a loan. I was under the impression that they took the fee only if I got a loan. I am reporting them to the Financial Ombudsman. DON'T UNDER ANY CIRCUMSTANCES GIVE YOUR CARD DETAILS TO THIS COMPANY

  2. #2
    What's the issue, their fees are clearly stated in their terms and conditions...

    https://www.castlefinancedirect.co.uk/m/terms.aspx

    Looks like you got exactly what you signed up for and paid their advertised fees of 79.

    Why complain, surely you read their terms and conditions?

  3. #3
    The fee is very clearly described in the third para of their Terms and Conditions.

    Immediately below that, it explains how you can get a refund of their fee, less a 5 admin charge, if you do not successfully get a loan. Have you tried doing that before reporting them to the Financial Ombudsman?

  4. #4
    Why were youlooking for a loan ?

    Whats wrong with the traditional known lenders ?

    Why not look at your spending at cut back ? Better still tell us what the issue is.

  5. #5
    OP might have to wait SIX MONTHS before they get any money back.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •